Refund policy

Last updated: 2026-09-18. Purchases are processed by Stripe (Managed Payments) as merchant of record.

DriverCost Pro

Pro is a digital report delivered instantly in your browser, so it is not early access. If the report does not do what the Pro page says, tell us within 14 days of the purchase and we refund you in full. The monthly plan can be cancelled at any time from the Manage subscription link; you keep access until the end of the period already paid. Write to hello@drivercost.xyz for any purchase problem; Stripe's purchase support can also handle refund requests. Statutory cooling-off rights apply where the law provides them.

Early-access purchases

If a product is sold as early access, the delivery date is shown next to the pay button. If we do not deliver by that date, you get a full refund automatically, without having to ask. You can also request a full refund at any time before delivery.

Delivered digital products

If the product does not do what its page says, tell us within 14 days of delivery and we refund you in full. Refunds are returned to the original payment method.

How to ask

Email hello@drivercost.xyz with your order number or the email you paid with. We answer within two business days.